Online Banking Safety Tips

Here are 8 tips for banking online safely!

  1.  Monitor your accounts regularly
    Make sure all transactions posted are ones you have authorized.  Report any suspected fraudulent or suspicious activity immediately.
  2. Look out for strange emails!
    Don’t respond to emails that claim to be from your bank (or any other company) requesting your account details or passwords.  Banks will not reach out to you over email to ask for your account details!
  3. Avoid clicking links in emails.
    It is usually much safer to log in to your bank website manually to ensure you are entering a secure site.
  4. Change your bank passwords regularly.
    Avoid using the same password across multiple sites and make sure you are choosing a strong password that is a mix of upper and lower case letters, numbers and special characters.  Avoid using any words or phrases that contain your name, initials or your birth date.
  5. Enable two-factor authentication.
    Two-factor authentication requires you to enter an extra verification credential before you can access your account.
  6. Disable automatic logins.
    Do not allow your web browser to store private username and password information for your online banking websites.
  7. When available, only use your bank’s official mobile apps.
    And make sure you download apps from reputable sources such as the Apple Store or Google Play Store.
  8. Not sure if something is legitimate?
    If you have any questions about our products or technology, call us!  We are happy to help!


Brought to you in collaboration by Texas Department of Banking and Texas Bankers Association